Delivery & Pickup Policy

Event Rent ME, LLC – Winthrop, Maine
Effective Date: May 25, 2025

This policy outlines the terms for delivery and pickup of rental equipment from Event Rent ME, LLC. By reserving equipment, you agree to the following conditions:

1. Service Area & Distance

  • Standard delivery is available within 50 miles of Winthrop, Maine.
  • Deliveries beyond 50 miles may be possible with prior approval and may incur additional fees. Please contact us in advance to confirm availability.

2. Delivery Scheduling

  • Delivery is typically made on the date of your event or the day before.
  • Early delivery may occur at no additional cost due to route efficiency or multiple deliveries scheduled in your area.
  • You will be notified in advance if early delivery is planned.

3. Delivery Access Requirements

  • Deliveries are made to ground-level, accessible areas within 100 feet of a safe parking spot.
  • Equipment will be staged in one central location (e.g., driveway, garage, covered outdoor area).
  • We do not transport equipment up stairs, hills, or through buildings unless arranged and approved in advance.

4. Trailer Drop-Off (When Applicable)

  • Trailer drop-offs must be discussed and approved in advance.
  • If your order qualifies for trailer delivery, you are responsible for securing and safeguarding the trailer and equipment during the rental period.
  • Equipment must be reloaded, cleaned, and staged properly for pickup unless a full-service package is purchased.

5. Pickup Policy

  • Equipment must be cleaned, folded, stacked, and staged in the same location where it was delivered.
  • Items should be ready at the scheduled pickup time.
  • If items are not ready or accessible, additional labor fees or rescheduling charges may apply.

6. Renter Presence & ID Requirement

  • An authorized renter must be present during delivery and pickup to verify the order and inspect the equipment.
  • A valid driver’s license is required at the time of pickup or delivery for identity verification.
  • If no authorized adult is present, delivery may be postponed or conducted without signature at your own risk.

7. Missed or Delayed Access

If we are unable to deliver or retrieve equipment due to blocked access, unsafe conditions, or lack of preparation:

  • Additional charges may apply
  • Pickup may be delayed until the next available opportunity
  • You remain responsible for the equipment until it is retrieved

8. Weather Conditions

Event Rent ME, LLC may adjust delivery or pickup times due to hazardous weather or road conditions. We will notify you promptly if a change is necessary.

Questions or Special Requests?

We’re happy to work with you on special delivery needs. Contact us in advance at:
📧 [email protected]
📞 207-890-3818

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